Privacy Policy

Effective Date: January 13, 2025

ProHVAC ("we," "our," or "us") is committed to protecting the privacy of visitors to our website (prohvacco.com) and the personal information they provide. This Privacy Policy outlines how we collect, use, and protect your information, as well as your rights regarding that information. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following personal information to provide services, respond to inquiries, and improve your experience:

  • Name
  • Email Address
  • Phone Number
  • Physical Address

This information is collected through secure contact forms on our website.

2. Use of Information

We use the information you provide for the following purposes:

  • To respond to inquiries, provide services, and deliver estimates.
  • To send marketing communications related to our services, only with your consent.
  • To improve the functionality of our website and services.

3. Cookies and Tracking Technologies

Our website uses standard cookies to improve user experience, track website performance, and analyze traffic. These cookies collect non-personal data such as browser type, device information, and browsing behavior. You can adjust your browser settings to disable cookies if you prefer.

4. Data Collection from Minors

We do not knowingly collect personal information from minors under the age of 18. If we become aware that we have inadvertently received information from a minor, we will delete it promptly.

5. Information Sharing

We respect your privacy and do not share, sell, or rent your personal information to third parties. Your information is used solely by ProHVAC for the purposes outlined in this policy.

6. Data Security

We prioritize the security of your information and implement the following measures:

  • SSL Encryption: Protects data transmitted through our website.
  • CAPTCHA Verification: Prevents unauthorized access and spam submissions.

While we strive to secure your personal data, no method of transmission or storage is 100% secure. We encourage users to take precautions when sharing personal information online.

7. Compliance with Data Protection Laws

We comply with data protection laws in the United States, including applicable state regulations, to safeguard your privacy.

8. Your Rights

You have the following rights regarding your personal information:

  • Request Deletion: You may request that we delete your personal information.
  • Opt Out of Marketing: You can opt out of receiving marketing communications at any time.

To exercise your rights, please contact us using the information provided in Section 10.

9. Third-Party Links and Integrations

Our website may include links to third-party websites or services, such as social media platforms or embedded tools. These websites have their own privacy policies, and we encourage you to review them before providing personal information.

10. How to Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

  • Phone: (334) 384-9398
  • Website Contact Form: [Insert Link to Contact Page]

11. Geographic Scope

Our services are offered exclusively in the Southeastern United States. Users outside this region should refrain from submitting inquiries through our website.

12. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page with the updated effective date.

By using our website, you consent to the terms of this Privacy Policy. Thank you for trusting ProHVAC with your heating and cooling needs.